De-ice, the UK’s most reliable and trusted provider of gritting and snow-clearing services, has achieved certification to the internationally recognised ISO 9001:2015 and ISO 14001:2015 standard, after an independent assessment by leading Certification Body, The British Assessment Bureau.
De-ice was first certified for ISO 9001:2008 and ISO 14001:2008 in March 2014. Certification to the 2015 standards demonstrates De-ice’s continuing commitment to customer service and quality in delivery, and in maintaining their environmental credentials.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. ISO 14001 was first introduced in 1996 as a British Standard and requires organisations to have an environmental policy and action plan in place to manage their impact on the environment. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
De-ice’s Managing Director, Mark Lopez said: “We’re particularly pleased to have achieved ISO 9001:2015 and ISO 14001:2015 certification as it underlines our commitment to our customers and our focus on quality, as well as our determination to minimise our environmental impact. Not many customers get to see their suppliers’ ‘back-office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”
The benefits of certification to ISO 9001 include:
- Streamlining an organisation’s procedures
- Bringing consistency to an organisation’s service delivery
- Reducing costs
- Improving an organisation’s management practices
- Enhanced status
- Competitive advantage
- Lower insurance premiums.
The benefits of certification to ISO 14001 include:
- Demonstrating environmental credentials
- Ability to tender for, and win more new business
- Impress existing clients and meet their requirements
- Achieve operational excellence
- Reduce costs, overheads and wastage
- Focus on proactive management and engage employees
- Ensure legislative awareness and compliance.
De-ice’s certification lasts until April 2020. However, with continuous monitoring, as well as audits and support from the British Assessment Bureau, the company intends to maintain the quality of service and environmental credentials throughout this period.